Risk Management ServicesClinical Risk ManagementClinical Risk Management encompasses many components that contribute to preventing and controlling losses within a healthcare environment.
The second step and crucial requirement to a successful program is to motivate employees, supervisors, and medical staff to not only be constantly aware of safety and loss prevention techniques, but to also continually educate the staff in the proper methods of performing their respective tasks. Whether a procedure is performed poorly or perfectly, it is necessary to disseminate cyclical reports, which include both positive and negative feedback, throughout the organization for training purposes. Various incentive plans are also excellent tools to promoting safety and adherence to guidelines, but intricate design of these plans is extremely important as they can often result in a lack of incident reporting in order to reap the rewards. Lastly, usually the most pertinent and effective information can be found within the experience and expertise of all personnel. The gathering of this information will not only aid in pinpointing the most needed practices, but will also instill ownership within the staff members and develop a commonality in the success of the program. However, when in-house personnel become submersed in the hectic surroundings of the hospital environment and/or particular issues arise that are beyond their capabilities, it is necessary to seek out and utilize an objective opinion from third party professionals. As this third party, Chivaroli Consulting recognizes that firsthand knowledge is extremely informative and employs staff members with firsthand healthcare and risk management experience to ensure that every aspect is properly addressed. In overseeing the development and implementation of a complete clinical risk management program, Chivaroli Consulting also maintains a comfortable and realistic pace while overcoming each milestone. Each point discussed above plays an integrative role in the overall success of a clinical risk management program and represents the foundation upon which it will be built. The continual use of this type of analysis and philosophy is essential at every level within the organization in order to exam methods to address specific departmental pitfalls and objectives. In addition to a comprehensive loss prevention and control plan, Chivaroli Consulting offers a myriad of customized tools that are applicable to specific issues and strategies. With respect to the various departments within a healthcare setting, Chivaroli Consulting has developed a series of Department Review Worksheets that address various issues pertinent to the respective areas of operation. Below is a complete listing of areas of concentration currently addressed in these worksheets; others areas are continually added:
For a sample portion of this tool, please click on the icon below. To request a complete copy of a worksheet and to further discuss the implementation, tracking, and review of the information gathered by this tool, please Contact our offices: ( Sample of Department Review Worksheet ) In addition to the in-house instruments described above, Chivaroli Consulting, also utilizes alternative sources of information in the risk management process. As a current subscriber to ECRI (www.ecri.org), the leading expert in healthcare research and risk management technology, Chivaroli Consulting stays current on all cutting-edge information and data, which is distributed to all of its partners for analysis to ensure that the most appropriate news reaches the most applicable organizations. |
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The first step in a loss prevention and control program is to formally define the scope of the term loss. Typically, the most effective programs focus on reducing all incidents and not just those that result in serious injury. The ultimate goal of a clinical risk management program is to attain a “zero defect” operation, which can only be achieved when incidents that result in minor injuries and critical negligence that doesn’t cause any injury become an integral part of the comprehensive prevention program. This is because the difference between a “near miss” and a serious accident is minute; therefore, if all “near misses” are avoided, essentially the causes of serious accidents would be eliminated. 
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